Privacy policy

October 02, 2017

 

Introduction

This Privacy and Usage Policy applies to your use of the website located at www.BOYSGIRLSONLINE.com, and any other online and mobile websites, blogs and mobile applications operated by KIDSTYLE PLANET LTD and its affiliates (collectively, for purposes of this Privacy and Usage Policy and General Terms and Conditions "BOYS & GIRLS") that are related to www.BOYSGIRLSONLINE.com (collectively, the "website"). This information is used to improve your shopping experience and to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold to any other non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with business partners that help this site function or assist us in fulfilling your order.

This Privacy and Usage Policy only covers information collected on the website, and does not cover any information collected offline by representatives of BOYS & GIRLS, including information collected at our retail stores.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use certain pieces of that information. The notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, (iii) tell us to refrain from communicating with you about our products or services, and (iv) answer any questions you may have about our privacy practices. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on this policy.

 

Information We Collect and How We Use It

We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:

Shopping - Through this website, you will be able to purchase products from BOYS & GIRLS and gift cards. We ask for information such as your name, billing and shipping address, telephone number, e-mail address and payment card information in order to process your purchase, confirm your order and ship the items to you. If you choose to be added to the BOYS & GIRLS Newsletter list, we may use your contact information to communicate with you about our products, services and promotions.

My Account - You have the opportunity to create a personal shopping account with BOYS & GIRLS, which allows you to shop much faster and easier. Using an e-mail address and a password of your choice, you may access your account online at any time to add, delete, or change information. In creating this account, you authorize BOYS & GIRLS to store your name and e-mail address. Should you decide to do so, you may also include in your "My Account" your telephone number, shipping and billing addresses. If you choose to include such additional information then you are also authorizing BOYS & GIRLS to store such information until such time you decide to change or remove it. Each of these options is for your convenience only. If you ever use a public computer to visit the "My Account" section of our website we strongly encourage you to log out at the conclusion of your session.

Through the "My Account" feature, you may create a Wish List of products you want and share the items on your list by copying and pasting the URL of desired item or using the social links.

Surveys, Sweepstakes and Promotions - On this website, you may be able to participate in surveys, sweepstakes and promotions. If you choose to participate in these promotions, we may request information such as your name, age, email address, mailing address, telephone number, and interests or product preferences. This information is used to enter you into our contests, sweepstakes and other promotions. By participating in our surveys, sweepstakes and promotions you give us consent to use this information to communicate with you about our products, services and promotions.

Other Site Features - We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services and promotions.

Purchases - When you place an order, you will be asked to provide your banking card information and billing address to payment providers. BOYS & GIRLS does not store your banking card information!

Customer Service - If you call our Customer Service center, we may ask for information such as your name, e-mail address, mailing address, telephone number and if you choose to make a purchase, your banking card information. We use this information to assist you and to process your transaction.

 

Information We Collect By Automated Means

Cookies

We work only with famous and approved service providers that use cookies to collect information about your visits to BOYSGIRLSONLINE.com website and other websites. This information is used to deliver targeted advertisements to you as you use the Internet. This information is anonymous and doesn’t personally identify you.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about how you browse our website.

For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Cookies help us to improve our BOYSGIRLSONLINE.com website and to deliver a better and more customized service. They enable us:

  • To estimate usage numbers and patterns
  • To store information about your preferences, and to allow us to customize our website according to your individual interests.
  • To speed up your searches.
  • To recognize you when you return to our website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website or unable to use of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Cookies in our e-mails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an e-mail message from us.

We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to BOYS & GIRLS website and your interaction with our advertising and other communications.

We may use separately or combine the information we collect through cookies with other information we have collected from you. This information may be used to improve BOYS & GIRLS website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

 

Use of Your Personal Information

We collect the information from our customers for various purposes, including:

  • Process transactions upon their request
  • Improve BOYS & GIRLS stores, BOYSGIRLSONLINE.com website, customers shopping experience and quality of service
  • Send communications about our products, services and promotions
  • Prevent and detect fraud and abuse
  • Process information or claims in connection with incidents at BOYS & GIRLS stores
  • Enable our service providers to perform certain activities on our behalf
  • Comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes.

 

Others with Whom We May Share Your Information

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: 

  • manage a database of customer information;
  • assist us in distributing e-mails;
  • assist us with direct marketing and data collection;
  • provide us data storage and analysis;
  • provide fraud prevention;
  • provide customer service by phone
  • other services designed to assist us in maximizing our business potential.

We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of BOYS & GIRLS website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of BOYSGIRLSONLINE.com website or the public.

 

Links to other sites

While visiting BOYSGIRLSONLINE.com website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse mentioned sites. We do not make any representations or warranties about any website you may access through the BOYSGIRLSONLINE.com website. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the BOYSGIRLSONLINE.com Privacy and Usage Policy. Please make sure you understand the other site's privacy policy before providing personal information.

 

User Content

BOYS & GIRLS doesn't claim any ownership in any content that you upload on the Website, through a mobile application, blog or via any form of social media channel (including by submitting an image to your social media using the hashtags #boysgirlsonline) ("User Content"). After posting User Content, you retain the ownership right to all content, but you hereby grant to BOYS & GIRLS an irrevocable, fully-paid, worldwide, non-exclusive limited license to modify, publicly perform, display, reproduce, distribute, transmit, and copy the User Content on the BOYSGIRLSONLINE.com Website, BOYS & GIRLS app, mobile website, email, and all applicable social channels, including but not limited to Facebook, Twitter, and Instagram.

Accordingly, you represent and warrant that you own all rights to the User Content that you upload to the Website, and it doesn't infringe on any other intellectual property rights, privacy rights, or publicity rights.

BOYS & GIRLS reserves the right to remove any User Content from the Website for any reason without prior notice.

 

Security

We use Lightspeed team that takes appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information BOYS & GIRLS collects. In addition, it is our policy to never send your banking card information via e-mail. Our retail stores also operate over a secure Lightspeed retail platform. Please note, however, that e-mail is not encrypted and is not considered to be a secure means of transmitting banking card information.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. The page address (URL) always must be "https" that means you are in a secure area. Also, a key or a closed lock will appear in the page address (URL) field to notify you of this.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

 

"Spoofing" and "Phishing"

A common Internet scam is known as "spoofing" or "phishing". This occurs when you receive an e-mail from what appears to be a legitimate source requesting personal information from you. Please be aware that BOYS & GIRLS will NEVER send you an e-mail message requesting you to verify banking card, bank information, or any other personal information. If you ever receive any message that appears to be from BOYS & GIRLS requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the message. Instead, please forward the message to us at info@boysgirlsonline.com, as we will investigate all instances of possible Internet fraud.

 

Children's Privacy

If you are under 18, we require that you inform a parent or guardian about our Privacy Policy and General Terms and Conditions as well as requiring their consent to the Privacy Policy and General Terms and Conditions before registering with BOYS & GIRLS or placing and order with BOYS & GIRLS.

 

Your Consent

You acknowledge that this Privacy and Usage Policy is part of the General Terms and Conditions and you agree that using BOYSGIRLSONLINE.com website signifies your assent to BOYS & GIRLS' Privacy and Usage Policy and related terms of use provided above, is subject to all applicable laws, and is undertaken at your own risk.

BOYS & GIRLS reserves the right to change this Privacy and Usage Policy at any time, without advance notice. If we decide to change our Privacy and Usage Policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

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